# ABC Sales AI

> ABC Sales AI is an easy to use yet powerful AI sales system for SMEs in Malaysia, Singapore, and Taiwan. It works on WhatsApp, Facebook Messenger, Instagram DM, LINE, and Telegram. It deploys an AI Workforce (AI Employees on the frontline plus an AI Manager analysing and tuning the playbook) on WhatsApp and other messaging channels to respond to leads 24/7, listen to their concerns, diagnose their needs, recommend the right next step, handle objections, and book appointments automatically. Founded in Kuala Lumpur, it serves 600+ businesses across 60+ industries.

ABC Sales AI (product name: ABCSalesBot) helps small and medium businesses automate their sales conversations on WhatsApp. AI Employees handle the frontline: trained on each business's products, services, FAQs, and sales process, they reply to customers around the clock. The AI Manager works behind them, reading every chat, connecting to your CRM and calendar, sending scheduled reports, and tweaking the playbook based on what is converting. The platform is built for Southeast Asian and Taiwanese markets with PDPA compliance (Malaysia and Singapore), AWS Singapore hosting, official Meta Business Partner status, and a Traditional Chinese site for Taiwan (LINE-first). The AI works alongside your human team: Coexistence Mode lets humans and AI share the same WhatsApp number, the AI pauses when a human replies, and guided tiers include human setup help from AI Solution Experts.

Key value proposition: most businesses see measurable results within 30 days. Guided Launch comes with our 30-Day Results Guarantee: if we miss the success target we record together at Meeting 1 within 30 days, you can claim a refund under our refund policy (https://www.abcsales.ai/refund-policy). Self-serve subscriptions are not covered. No long-term contracts required.

## Core Pages

- [Features](https://www.abcsales.ai/features): Full list of platform capabilities including AI sales agents, multi-channel messaging, smart automations, lead management, analytics, and team collaboration
- [Pricing](https://www.abcsales.ai/pricing): The same platform comes with every subscription; service levels differ by how much service, setup, dashboarding, training, review, coaching, and AI Solution Expert help you want. Scale and Enterprise are one-time installation services on top of the subscription, billed separately. Self-Serve + AI Manager starts at RM500/month; Guided Launch is RM6,000/year; Scale Plan starts at RM60,000 for one focused workflow with workshop, dashboard, automation, training, and 24 AI Solution Expert (AIS) hours. Enterprise is designed after discovery for companies that need a custom plan (packages start from RM100k+). Extra expert support is RM1,000/hour after included hours. Message credits top up at RM0.12 each. Prices exclude SST.
- [Catalogue](https://www.abcsales.ai/catalogue): 9 advanced workflow systems built through discovery and installation. Each is framed around a business problem, the installed workflow, dashboard visibility, team adoption, and ongoing improvement - Booking System, Quality Auditor, AI Manager, E-commerce Lifecycle, Webinar Engine, and Hiring Engine, plus three in research and development (coming soon, not yet orderable): Content Engine, Ads Manager, and Lead Research Engine
- [Integrations](https://www.abcsales.ai/integrations): The apps and platforms ABC Sales AI plugs into - WhatsApp, Google Workspace, calendars, CRM, e-commerce, POS, accounting, marketing automation, and any custom REST/OpenAPI service. We read from and write to anything with an open API
- [AI Manager](https://www.abcsales.ai/ai-manager): The flagship - a chat-based AI Operating System the owner talks to in plain language. It reads every conversation, finds revenue leakage, ranks who to follow up with today, drafts the messages, generates reports, and acts on approval (Analyse, Ideate, Manage, Generate, Remember)
- [AI Sales System for WhatsApp](https://www.abcsales.ai/whatsapp-ai-sales): The WhatsApp channel page - instant 24/7 replies, lead qualification, objection handling, appointment booking, Coexistence Mode (humans and AI share one number), official WhatsApp Business API via a Meta Business Partner, and per-message fee guidance (Meta also charges in-window messages from 1 October 2026)
- [Instagram DM & Messenger AI](https://www.abcsales.ai/instagram-messenger-ai): The Meta channels page - AI for Instagram DM and Facebook Messenger with story replies, comment auto-DM, lead qualification, appointment booking, and one shared inbox with WhatsApp, LINE, and Telegram
- [Playbooks](https://www.abcsales.ai/playbooks): End-to-end, do-this-then-this sales-motion guides answering "how does my business use AI?" - each runs one motion from first message to remarketing:
  - [Appointment Flow Playbook](https://www.abcsales.ai/playbooks/ai-powered-appointment-flow): For clinics, spas, tuition, financial planning, property, fitness, automotive - instant reply, diagnosis, booking, no-show prevention, AI Manager analysis
  - [E-Commerce Playbook](https://www.abcsales.ai/playbooks/ai-powered-ecommerce-playbook): For consumable and repeat-purchase brands - source-aware capture (including QR-on-packaging), consultative selling, in-chat checkout, Meta Conversion API purchase events, the reorder engine
  - [Webinar Framework](https://www.abcsales.ai/playbooks/ai-powered-webinar-framework): Pre-show WhatsApp automation, vote-mining, the QR-gate close, and a Zoom-connected AI gameplan delivered by 10 AM the next morning
  - [B2B Lead-to-Quote Playbook](https://www.abcsales.ai/playbooks/b2b-lead-to-quote-playbook): For distributors, suppliers, logistics, B2B services - instant technical replies, sales-engineer qualification, quotes with full-context handoffs, the quote-chase engine, standing-account reorders
  - [WhatsApp Account Health Checklist](https://www.abcsales.ai/playbooks/whatsapp-account-health-checklist): Keep your WhatsApp Business API account healthy - quality rating, template approvals, per-message fees (Meta charges in-window messages from 1 October 2026), and ban prevention
- [ROI Calculator](https://www.abcsales.ai/roi-calculator): Interactive tool to estimate potential revenue from WhatsApp AI automation
- [How Should My Business Use AI? (Roadmap Quiz)](https://www.abcsales.ai/how-to-use-ai): Free 2-minute interview that produces a Personalized AI Implementation Roadmap: which process to automate first, how each pain maps to a capability, honest notes on what not to automate yet, and documented client results. Downloadable PDF, no signup.
- [Success Stories](https://www.abcsales.ai/success-stories): 54+ real case studies with specific metrics from businesses across healthcare, fitness, education, e-commerce, real estate, and more
- [About](https://www.abcsales.ai/about): Company story, founders (Meng Teck and Juan Carlos), mission, values, and certifications

## Product Information

- [Help Center](https://www.abcsales.ai/help): Setup guides, onboarding steps, AI automation tutorials, and channel integration instructions
- [What's New](https://www.abcsales.ai/whats-new): Latest product updates and feature releases
- [Resources](https://www.abcsales.ai/resources): Resource hub with news, guides, and learning materials

## Insights

- [Blog](https://www.abcsales.ai/insights): Data-driven articles on WhatsApp sales strategies for SMEs
- [What ABC Sales AI Actually Does for Your Business](https://www.abcsales.ai/insights/what-abc-sales-ai-actually-does): Flagship explanation of ABC Sales AI as AI Manager plus AI Employees: faster follow-up, real business briefs from chats/CRM/POS/inventory, dashboards, workflow automation, and service paths from self-serve to enterprise
- [Where Should Your Business Start With AI? The PROVE Framework](https://www.abcsales.ai/insights/where-to-start-ai-automation-prove-framework): The five-question filter (Pain, Repetition, Options, Viable, Effort) for choosing the one process to automate first, why most automation projects fail, and what to automate instead when personal touch is your edge
- [Budget 2026 EIS: The 400% AI Tax Deduction for Singapore Businesses](https://www.abcsales.ai/insights/budget-2026-eis-400-percent-ai-tax-deduction-singapore): How Singapore's Enterprise Innovation Scheme AI category works (400% deduction on up to S$50,000 per YA, YA2027 to YA2028), the honest math (about 51% effective subsidy), what qualifies, and how to claim
- [Why ABC Sales AI Clients Succeed When Others Don't](https://www.abcsales.ai/insights/stanford-confirms-ai-wins-because-it-works): Featured article framing Stanford's April 2026 Enterprise AI Playbook as validation of the four patterns observed across 600+ SME deployments

## Optional

- [Careers](https://www.abcsales.ai/careers): Open positions at ABC Sales AI
- [Terms and Conditions](https://www.abcsales.ai/terms-and-conditions): Legal terms of service
- [Privacy Policy](https://www.abcsales.ai/privacy): Data privacy policy
- [Data Processing Agreement](https://www.abcsales.ai/dpa): DPA for enterprise customers