270 Bookings on Autopilot = RM 200,000 in 4 Months

The Problem

No dedicated person to track and follow up on leads. Inquiries slipped through the cracks and people booked elsewhere.

The Result

AI answers inquiries and books appointments 24/7. 270 bookings secured since August. RM 50K/month without lifting a finger.

Generated RM 200,000+ in Sales via AI Instant Reply

The Problem: Lost Revenue Due to Slow Human Reply

The marketing team at Asia Eye Specialist faced significant operational gaps that were stifling their growth. With no dedicated strategy or personnel assigned to lead follow-ups, potential patients were slipping through the cracks, leading to a high volume of lost opportunities and wasted marketing spend.

The reliance on manual processes meant the team was tethered to office hours. They were unable to respond to inquiries that arrived late at night or during peak periods, making their booking process inefficient, unscalable, and ultimately frustrating for both the staff and the patients.

Our AI Solution

We integrated ABC Sales AI to transform the clinic from a manual, time-constrained operation into a 24/7 automated sales powerhouse. The system acts as a digital sales agent that manages the entire patient acquisition funnel without human intervention.

How it works:

• Instant Automatic Engagement: The AI contacts every lead immediately, regardless of the time or day, ensuring no inquiry goes cold.
• Zero-Touch Booking Journey: The system handles the entire customer experience—from the initial inquiry to the final appointment scheduling—without requiring staff assistance.
• Smart Human Escalation: To maintain high-quality care, the AI recognizes when a patient needs a personal touch and instantly notifies the team if a live consultant is requested.

The Result

In just the first three months of implementation, the clinic achieved a total transformation in sales efficiency:

• 270+ Automated Bookings: Nearly 270 appointments were successfully closed and scheduled completely on autopilot.
• RM 50,000 Monthly Revenue: The AI consistently generates an average of RM 50k per month in high-value sales.
• RM 200,000+ Total Sales: A significant revenue milestone reached with zero manual effort required for these specific conversions.
• Full ROI Achieved: The client has fully recovered their initial investment and is now scaling for long-term upgrades.