Securing Renovation Projects via Automated Qualification
The Challenge: Manual Entry & Filter Fatigue
Xin Rok faced a significant bottleneck where managing lead data manually prevented the owner from focusing on design work.
- Manual Data Capture: every lead from various channels required manual entry, consuming hours that should have been spent on consultations.
- Inefficient Filtering: identifying promising leads was a tedious process, requiring the owner to review every single inquiry manually.
- Scalability Issues: as the business grew, the manual approach became unsustainable, limiting the ability to handle increased volume.
We implemented an AI system that acts as a lead filter, automating data capture and identifying high-value opportunities.
- Automated Capture: the system automatically captures and organizes data from all incoming inquiries, eliminating manual entry entirely.
- Intelligent Filtering: the AI evaluates each inquiry against key criteria, filtering out noise and highlighting interested customers.
- Smart Prioritization: the system flags the best leads for immediate attention, ensuring the owner focuses only on high-value prospects.
The Impact: Secured Projects & Strategic Focus
The system transformed administrative burdens into a competitive advantage, directly driving revenue.
- Direct Revenue: the automated qualification process has directly contributed to securing several new renovation projects.
- Time Savings: by removing the need for manual filtering, significant time is saved and reinvested into high-value design work.
- Enhanced Focus: the owner can now dedicate energy to physical consultations and client delivery rather than data entry.
Xin Rok successfully transformed their lead management process by automating data entry and filtering. By allowing the AI to identify high-quality prospects, the owner secured several new projects and reclaimed valuable time to focus on design and physical consultations.
