Race Werks

Business Pain

“We were on another platform (Pepper Cloud), but we hit a wall. It was all ‘quick replies’ with a restrictive 500-word limit. I was stuck, unable to get the AI to answer specific car model questions or escalate leads.”

What They Wished For

A sophisticated system that could handle detailed prompts, send model-specific photos automatically, and segregate leads for the marketing team.

Our AI Solution

A multi-agent system built live in a 1-on-1 session that uses “Smart Media Replies” to send car brochures and automatically tags and assigns high-intent leads to salesmen.

The “WOW” Result

“See the light. How to do it. Switching to this platform has been a completely different experience. We’re finally building the intelligent sales and support funnel we’ve always needed. Powerful.” (Norman Lee).

Building a Multi-Agent Car Sales System in 60 Minutes

The Challenge: “Stuck” on Complexity & Limited by Legacy Tools

Norman Lee was struggling to build a functional AI system for his dealership, hindered by confusion and limitations from previous software.

• Knowledge Base Failure: his initial attempt to “copy and paste” PDF price lists failed, leaving the AI unable to answer specific questions about car models.
• Competitor Limitations: his previous platform (Pepper Cloud) was restricted to “quick replies” with a 500-word prompt limit, preventing true AI interaction.
• Escalation Confusion: he was unable to figure out how to automatically send model-specific photos or hand off qualified leads to a human salesman.

The Transformation: A 1-on-1 “Build Session”

In a single 60-minute session, we replaced his failing single bot with a sophisticated multi-agent system built live on the call.

• Multi-Agent Strategy: we architected specialized agents (e.g., a “Sales Agent” for car info and an “Appointment Agent” for bookings) to handle complex context.
• Smart Media Automation: we configured the AI to automatically trigger “Smart Media Replies,” sending brochures and photos of specific models like the “M4” instantly.
• Intelligent Routing: we implemented logic to tag leads (e.g., “Interested-M4”) and automatically assign high-intent buyers to specific human salesmen.

The Impact: From “Stuck” to “Powerful”

The session provided an immediate breakthrough, moving Norman from frustration to having a fully architected sales machine.

• True AI Power: unlike the previous system, the new setup allows for sophisticated, detailed instructions, making replies far more human-like.
• Marketing Wins: the ability to automatically segregate and tag leads allows the sales team to filter and retarget warm prospects instantly.
• Total Empowerment: Norman went from “stuck” to “seeing the light,” leaving the call with a system that can answer model queries, send assets, and close leads automatically.

Norman Lee switched from a restrictive competitor platform to a true AI solution. In just one hour of 1-on-1 support, he built a “powerful” multi-agent system that automates brochure sending, lead tagging, and salesman escalation, solving problems his previous software couldn’t touch.