Unifying Fragmented Systems into an Automated Scheduling Hub
The Challenge: Tech Bottlenecks & Disconnected Workflows
Stevenson Huréca, a leading training organization, struggled with incompatible systems that made scaling lead engagement impossible.
- System Incompatibility: conflict between corporate Outlook infrastructure and modern automation tools created a barrier to seamless scheduling.
- Manual Lead Processing: capturing leads from Excel lists and Google Forms was a time-consuming process that could not scale.
- Technical Roadblocks: the team was stuck on complex configurations, preventing them from deploying a unified booking system.
We orchestrated a solution that bridged their disparate systems, creating a single, elegant workflow.
- Bridging the Tech Gap: we resolved the Outlook-Google conflict by establishing a dedicated bridge, creating a robust booking system for consultations.
- “CHRO” AI Agent: a specialized AI agent now manages post-webinar communication, nurturing leads via WhatsApp from interest to confirmed appointment.
- Automated Ingestion: customer lists and new inquiries are now seamlessly captured and fed instantly into the AI follow-up sequence.
The Impact: A Scalable Funnel & Empowered Team
The integration turned a series of complex manual processes into a scalable, automated asset.
- Cohesive Ecosystem: the AI connects lead capture, data management, and scheduling into one hub, eliminating system silos.
- Scalable Nurturing: the firm now possesses a fully automated funnel capable of handling high volumes of webinar leads without missing a beat.
- Team Self-Sufficiency: the team moved from being stuck on technical issues to confidently managing a sophisticated automation engine.
Stevenson Huréca transformed their manual, fragmented workflow into a fully automated engine. By bridging the gap between corporate legacy systems and modern AI tools, they created a seamless lead-to-appointment funnel that nurtures webinar attendees and books consultations without manual intervention.