From Facebook Ad to Clinic Visit: Fully Automated Bookings
The Challenge: No Online Presence & Manual Follow-ups
Sunlife Clinic faced a dual challenge: a lack of online marketing and a reliance on slow, manual booking processes.
- Zero Digital Presence: relying heavily on limited walk-ins meant the clinic was missing out on a massive online audience.
- Response Delays: without automation, staff struggled to reply quickly to potential leads, resulting in lost opportunities.
- Admin Overload: valuable staff hours were wasted chasing follow-ups and managing schedules manually instead of focusing on patient care.
We integrated Facebook Ads with the AI system via Zapier, automating the entire patient journey from the first click to the physical visit.
- Instant Lead Capture: new leads from Facebook Ads are instantly synced and engaged by the AI without any manual data entry.
- Zero-Touch Booking: the AI handles the full conversation, answering questions and locking in appointment slots automatically.
- Automated Retention: the system sends confirmations and timely reminders, ensuring patients show up without staff needing to call.
The Impact: Higher Conversions & Focused Care
The integration turned ad spend into physical appointments while removing the administrative burden from the clinic staff.
- Increased Bookings: 24/7 instant replies ensure that interest is captured immediately, leading to higher appointment volumes.
- Staff Freedom: with the AI managing the logistics of booking and reminders, the team can focus entirely on patient treatment.
- Seamless Patient Journey: patients move smoothly from an online ad to a confirmed clinic visit without manual friction.
Sunlife Clinic transformed their patient acquisition by linking Facebook Ads directly to an automated AI booking engine. By removing manual scheduling and follow-ups, the clinic ensures that patients arrive fully informed and on time, allowing the medical team to prioritize care over administration.
