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Mobile Retail
ALL GADGET SDN BHD
Automated Technical Support & Specs
ABC Sales AI now answers common technical inquiries in a logical way. It pulls specs directly from sheets and shares shop location instantly.
Auto
Tech Support
24/7
Availability
Auto
Spec Lookup
Auto
Pricing
"My staff is lazy to reply to messages, so I just want the auto-reply to make it easy for our company. Your AI can answer questions logically and search my pricing and specs for me. It makes life easy."
D
Derek Cheh
ALL GADGET SDN BHD
Results at a Glance
ALL GADGET SDN BHD, a mobile retail business, achieved Auto tech support with ABC Sales AI WhatsApp automation. Additional results include 24/7 availability, Auto spec lookup, Auto pricing.
Instant Support & Reduced Stress
The Challenge
Manual Searches & Slow Staff
- Staff weren't motivated to reply to the flood of messages from boosted ads
- Manual searches through Google Sheets for phone specs and pricing caused delays
- Customers lost interest before getting an answer, and inquiries slipped through the cracks
The Transformation
AI-Powered 24/7 Expert Salesperson
- Google Sheet Integration: AI searches the shop's pricing and specification sheets automatically — no more manual lookups
- Logical Conversations: Answers customer questions logically, ensuring the experience feels human, not robotic
- Location & Promo Distribution: AI instantly provides shop location and current promotions to drive foot traffic
- Document Collection: Handles the admin work of collecting customer documents, making the final sale much smoother
The Impact
Instant Support & Reduced Stress
- Instant Technical Support: Customers get phone specifications quickly with far less staff intervention
- Automated Pricing: AI accurately retrieves prices, ensuring consistency across all inquiries
- 24/7 Availability: The shop stays open for inquiries even when the staff is busy or off the clock
- Reduced Stress: Derek can focus on the business knowing the AI is handling the gaps in the communication chain
Your Turn
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