The AI Operating System you talk to like a colleague
AI Manager runs your sales operation from a chat window. Ask it anything about your leads, conversations, and funnel. It answers with your real data, then builds, fixes, and improves things for you on the spot.
One layer works for you. One layer works for your customers.
AI Manager sits above your AI Employees. You talk to AI Manager, and AI Manager runs the frontline.
Layer 1
AI Manager
Talks to you, the business owner
- Reads every chat your AI Employees have, so nothing slips past you
- Connects to your CRM, calendar, and POS to see the whole business
- Sends you scheduled reports on the cadence you choose
- Tunes the playbook your AI Employees follow, based on what converts
Layer 2
AI Employees
Talk to your customers on the frontline
- Reply in seconds, 24/7, across every connected channel
- Qualify every lead with the right questions
- Handle objections with proven sales techniques
- Book appointments straight into your calendar
A.I.M.G.R (AI Manager)
Five jobs. One brain.
Most chatbots stop at "reply to the customer." AI Manager keeps going. It studies every conversation, finds the leaks, proposes the next move, tunes your AI Employees, writes the artefacts you need, and remembers what you told it. Analyse, Ideate, Manage, Generate, Remember.
Analyse
Find the opportunities (and the leaks) hiding in your chats.
- Spot opportunities buried in your chat history
- Pinpoint the exact drop-off in your funnel
- Show which messages convert and which kill the chat
- Cluster top objections, so you know why people don't buy
- Sales heatmap: when your best windows are and when traffic peaks
- Surface what customers are asking for that you don't yet sell (locations, products, features)
Ideate
Your in-house strategist that never runs out of ideas.
- Generates business ideas grounded in your real sales + chat context
- Brainstorms the next improvement worth your time
- Proposes smart solutions, and offers to execute them for you
Manage
Manages your AI Employees so you don't have to.
- Tweaks AI Employee messaging to match what works
- Diagnoses why a reply did or didn't land
- Trains your AI Employees based on the feedback you give it
- Segments customers in bulk and writes personalised campaigns at scale
- Upload a marketing or campaign brief, it sets up the messages and the reply flow for you
Generate
From idea to artefact — reports, sites, images, employees.
- Reports exported to Markdown, .docx, or Google Docs
- HTML landing pages and microsites on demand
- State-of-the-art AI images for marketing or content
- New AI Employees built from your spec
- High-converting marketing messages, ready to send
Remember
Long memory, so you stop repeating yourself.
- Remembers your preferences and the context you've shared
- Reminds you of tasks you owe yourself or your team
- Repeats workflows on a schedule — that weekly report you keep meaning to run
Across all five, you stay in control. AI Manager proposes, approves with you, then executes.
Ask in plain language. Get analysis, builds, and fixes.
AI Manager has direct access to your account: leads, conversations, agents, automations, channels, and templates. Here is what you can hand over to it.
See AI Manager in action
A quick overview of how business owners work with AI Manager day to day.
Data Access & Analysis
- Pulls leads, conversations, and full message history on request
- Scores leads Hot, Warm, Cool, or Cold from buying signals
- Finds where leads drop off in your funnel
- Estimates ROI and the cost of inaction with your real numbers
- Compares performance across any date range
Agent & Automation Building
- Creates new AI Employees with optimised prompts
- Builds welcome, follow-up, reminder, and reactivation sequences
- Writes message templates for every connected channel
- Wires up scheduling: delayed, dependency-based, fixed date, or custom field
- Bulk tags and segments leads, up to 100 at a time
Integrations & Knowledge
- Attaches built-in tools like Google Calendar and smart media reply
- Creates custom API tools to connect your external systems
- Saves your pricing, SOPs, and FAQs to a knowledge base
- Guides you through connecting WhatsApp, Instagram, Messenger, Telegram, LINE, and SMS
Diagnostics & Troubleshooting
- Explains why your AI replied the way it did in any conversation
- Runs health checks on your WhatsApp channel setup
- Spots configuration gaps and broken automations
- Suggests fixes and applies them with your approval
Strategic Advice & Reporting
- Grounds every recommendation in your actual account data
- Finds the biggest leak in your funnel first
- Gives one specific, actionable next step, then offers to do it
- Exports reports and analyses as documents you can share
You stay in control. Anything destructive, like deleting or editing critical settings, always needs your explicit confirmation.
AI Manager is included with every plan
Every ABC Sales AI plan ships with AI Manager, including self-serve. Looking for the Connected Business Pulse on our catalogue instead? That is a separate done-for-you dashboard install, hand-wired by our team on the Scale plan and above.
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