Six features. One UI revamp. One name change. And the plumbing that quietly makes everything else work better.
Our biggest release yet. We rebuilt the UI from the ground up, upgraded how your AI learns from documents, and added the kind of plumbing that quietly makes everything else work better - automatic credit top-ups, accurate Meta ad attribution, and safety switches for testing.
The headline is New UI (Web + Mobile). The product looks and feels different - calmer, faster, easier on your eyes after a 4-hour stretch in the inbox. We also retired the name "AI Agent". From today it's AI Employee, because that's what it actually is - a teammate that works your inbox while you sleep.
"From today it's AI Employee - because that's what it actually is. A teammate that works your inbox while you sleep."
Behind the UI, the Knowledge Base got a serious upgrade. Upload PDFs, images, or messy long-form documents - the new ingestion pipeline chunks content intelligently so your AI Employee answers from your real reference material, not its general-knowledge guesses.
For the operations side, Auto Top-Up Billing prevents credit dry-spells mid-campaign. Meta Conversion API for WhatsApp sends booked appointments and confirmed purchases back to Meta - your ad optimization finally sees the conversions that happen inside WhatsApp. Disable AI for New Leads is the safety switch you've been asking for when you're testing a new number. And the new FB/IG Comments & Story Mentions toggle lets you switch social auto-engagement on or off per situation.
Click through to any feature below for setup steps and screenshots. Video walkthroughs are coming for each.
A redesigned Web + Mobile experience - plus 'AI Agent' renamed to 'AI Employee'. Clearer navigation, a better inbox layout, and easier prompt editing so your team can manage conversations with less friction.
Watch the walkthroughImproved processing for PDFs, images, and long text. Smarter chunking means your AI Employee reliably references messy or large documents - and answers more accurately.
WatchAutomatically top up credits when your balance drops below a threshold you set, so messaging and AI Employee replies keep running through busy periods and campaigns.
WatchSend WhatsApp conversion events (appointments booked, purchases, qualified leads) back to Meta so your ads attribution and optimisation are accurate.
WatchA safety switch that turns AI replies OFF for newly created leads only. Test a new channel or number safely before going live, without affecting existing customers.
WatchTurn AI auto-engagement for post comments and story mentions on or off per situation. Capture leads automatically - pause during high-volume moments like live events.
WatchLead Note Creation AI Tool · Multiple AI Voice · Google Calendar Booking · +3 more
Instagram Direct Messages · Custom Push Notifications · Traditional Chinese Language Support · +2 more
Facebook Messenger · Give Feedback Button · AI Objection Handling & Sales Skill · +3 more
WhatsApp Coexistence · Smart Media Reply · Lead Notes
Granular User Roles & Permissions · AI-Powered Lead Assignment · Atomic Appointment Scheduler · +2 more
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