Issue 07
29
May · 2026
What's New

Introducing the all new AI Manager: Your AI Operating System

AI Manager is no longer just a chatbot. It's the control center for leads, follow-up, reporting, and execution. Find leakage, search by meaning, prioritise follow-up, brief yourself on a schedule, and improve the AI agent. All on one brain.

The all-new AI Manager is here. The shortest way to describe what changed: it stopped being "a chatbot that replies" and became the AI Operating System for your business.

Most teams already know the truth. Your business lives inside customer conversations. Enquiries, objections, bookings, "I'll think about it", "Is there promo?", "Too expensive". All of it is in the chats. Every reason you win. Every reason you lose. Every signal about what to do next.

“Your business lives inside customer conversations. AI Manager turns those conversations into clarity, priority, and action.”

The problem until now has been that almost no SMB owner can actually see what's happening in there. You can scroll the inbox. You can sample chats. You can ask the team. But the patterns? The drift? The week-on-week change? The objections quietly killing 30% of deals? The leads that went cold on Saturday evening? Nobody has the time. So nobody sees it.

AI Manager closes that gap. It turns your conversations plus your connected business context (CRM, calendar, sheets, POS, ERP, accounts) into three things, in this order: decisions, priorities, actions. Insight first, then prioritisation, then action - with approvals and safeguards every step of the way.

Eight specific outcomes are listed below. Click through to read the full diagnosis, or jump straight to the companion deep-dive on /insights for the long-form version.

Bottom line: AI Manager helps you turn customer conversations into revenue decisions and follow-up actions, consistently. The "consistently" is what changes the business.

In Detail

The 8 features, in order of weight.

Feature 01
01

Find leakage

Detects patterns like slow replies, missed follow-ups, unanswered objections, and stalled handoffs, then summarises what's happening and where to focus. Grounded in your real conversations, not guesswork.

Read the full notes