Find leakage
Detects patterns like slow replies, missed follow-ups, unanswered objections, and stalled handoffs, then summarises what's happening and where to focus. Grounded in your real conversations, not guesswork.
Read the full notesAI Manager is no longer just a chatbot. It's the control center for leads, follow-up, reporting, and execution. Find leakage, search by meaning, prioritise follow-up, brief yourself on a schedule, and improve the AI agent. All on one brain.
The all-new AI Manager is here. The shortest way to describe what changed: it stopped being "a chatbot that replies" and became the AI Operating System for your business.
Most teams already know the truth. Your business lives inside customer conversations. Enquiries, objections, bookings, "I'll think about it", "Is there promo?", "Too expensive". All of it is in the chats. Every reason you win. Every reason you lose. Every signal about what to do next.
“Your business lives inside customer conversations. AI Manager turns those conversations into clarity, priority, and action.”
The problem until now has been that almost no SMB owner can actually see what's happening in there. You can scroll the inbox. You can sample chats. You can ask the team. But the patterns? The drift? The week-on-week change? The objections quietly killing 30% of deals? The leads that went cold on Saturday evening? Nobody has the time. So nobody sees it.
AI Manager closes that gap. It turns your conversations plus your connected business context (CRM, calendar, sheets, POS, ERP, accounts) into three things, in this order: decisions, priorities, actions. Insight first, then prioritisation, then action - with approvals and safeguards every step of the way.
Eight specific outcomes are listed below. Click through to read the full diagnosis, or jump straight to the companion deep-dive on /insights for the long-form version.
Bottom line: AI Manager helps you turn customer conversations into revenue decisions and follow-up actions, consistently. The "consistently" is what changes the business.
Detects patterns like slow replies, missed follow-ups, unanswered objections, and stalled handoffs, then summarises what's happening and where to focus. Grounded in your real conversations, not guesswork.
Read the full notesFinds and groups leads by what they meant, not just tags. “Asked about financing.” “Pushed back on price.” “Asked for weekend slots.” Traditional filters can't do this at scale.
Read moreRanked daily follow-up list with reasons, plus drafted messages in your brand voice and the customer's language. References what each lead actually said.
Read moreClusters this week's objections and shows what's most common, what's changing, and what to update (scripts, FAQs, offers, AI replies). A weekly 'voice of customer' report builds itself.
Read moreDaily or weekly briefs covering activity, hotspots, problems to fix, and recommended actions. Insights don't depend on you remembering to check.
Read moreBuilds the target segment from intent, drafts the message, schedules and sends with approvals and safeguards. Decides who to send to, what to say, and why.
Read moreAudits conversation quality, finds failure patterns, and helps update prompts, knowledge, and templates based on what customers are actually saying. The diagnose-improve-measure loop.
Read moreWorks with connected tools (calendar, POS, CRM, files) so insights become actions. Availability-aware bookings. Operational reporting that doesn't need someone to pull it.
Read moreNew UI (Web + Mobile) · Knowledge Base Upgrade · Auto Top-Up Billing · +3
Lead Note Creation AI Tool · Multiple AI Voice · Google Calendar Booking · +3
Instagram Direct Messages · Custom Push Notifications · Traditional Chinese Language Support · +2
Facebook Messenger · Give Feedback Button · AI Objection Handling & Sales Skill · +3
WhatsApp Coexistence · Smart Media Reply · Lead Notes
Granular User Roles & Permissions · AI-Powered Lead Assignment · Atomic Appointment Scheduler · +2
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