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Release Notes
Detailed Release Notes
A deeper log of product updates, improvements, fixes, and technical changes for customers who want the details.
New features
- Customers can buy AIS Hours from the billing area, review SST before checkout, and see purchase history after payment. Related help: Auto Top-Up Billing.
- Appointment bookings can now include AI insights and selected lead details inside calendar events, so sales and service teams have more context before a meeting or call. Related guide: AI automation for appointment businesses.
- AI Employee headers now show clearer role descriptions, so teams can understand what each AI Employee is meant to handle. Related guide: AI Manager complete guide.
- Automation templates and longer messages are easier to format, including support for Shift+Enter line breaks.
Fixes and improvements
- Message history and automation logs now show messaging pause states more clearly, so teams can tell when sending has stopped because an account or payment needs attention.
- AIS Hours and billing setup now handle top-ups, expired plans, older pricing, and new company settings more consistently.
- AI Manager uploads are steadier for attachments and voice messages. Duplicate uploads are reduced, failed voice sends are explained more clearly, and exported document dates are cleaner.
- Traditional Chinese voice transcripts now display more consistently for zh-tw users. Related update: Traditional Chinese language support.
- Automation editing is clearer, with improved delay labels, optional settings, template previews, flow captions, saved template refreshes, and WhatsApp template formatting.
- Integration drawers and Google Sheet connection screens are cleaner, and users only see remove actions when they have permission to remove a connection.
- Booking tool setup now keeps saved values visible when something cannot be read, making setup issues easier to review.
- Mobile notification logs have wider columns, making them easier to read on smaller screens.
Reliability and technical fixes
- Image handling is more reliable when customers send formats such as AVIF or HEIC.
- AI replies, model selection, and document output recovery are more stable when a fallback is needed.
- Scheduled messages, retries, Meta error messages, Smart Wait replies, and Smart Wait audio replies are handled more consistently.
- Lead creation from external connections now checks required details more carefully before creating a lead.
- LINE and Telegram connection updates now have stronger safeguards.
- Message delivery status is updated more accurately when new delivery updates arrive.
- Login, password updates, Google sign-in errors, integration lists, live inbox updates, and connection removal permissions are more consistent across accounts.
- Deleted conversation data is filtered more carefully from conversation intelligence results.