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ABC Sales AI · Show-up install · Retail and e-commerce

Fixes audit area B2

AI Conversational Checkout and Fulfilment System
Orders complete in the chat, day and night

Your customers already want to buy: they ask, they choose, they say yes. Then staff add up orders by hand and make typos. Payment needs chasing. The 9pm order waits until morning and cools. And every where-is-my-order gets answered one by one by the same busy people who should be selling.

The whole checkout runs itself: order added up in the chat, payment collected and verified, confirmed orders routed straight to fulfilment, and delivery updates sent automatically. Your people step in only when a human is actually needed.

Tap-tap-done

ordering inside the chat

Verified

payment collected, no screenshot chasing

After hours

the 2am order no longer waits for 9am

If you do not fix it

What this leak costs you

Every order that waits until morning is a sale you already made and then lost. Your staff spend the day adding up orders, chasing payment and answering where-is-my-order, instead of selling.

How we fix it

So how does it actually work?

The whole checkout runs itself. The order is added up in the chat, payment collected and verified, the confirmed order sent straight to fulfilment, and delivery updates sent on their own. Connected to your catalogue, payment system and courier. We try two versions of the order and payment messages and keep tuning them until more orders complete. Your people step in only when a human is needed.

Answered the way you are already thinking about it.

My orders are too custom.

The flow handles the standard 80%. Humans start from the middle, not from zero.

1. The order flow

Your catalog or menu structured into chat, so choosing and ordering is tap-tap-done, added up without typos. Custom requests route to a human with the details already collected.

No more mental arithmetic at the counter.

Payment in chat feels risky.

Orders added up by hand lose more money than a verified flow ever will.

2. Payment, wired in

Collection and verification inside the conversation, with you approving the whole flow before it goes live. No more chasing screenshots at closing time.

Paid means paid, confirmed, logged.

Then who tells the kitchen or the warehouse?

Confirmed orders should move themselves.

3. Straight to fulfilment, updates included

Orders route automatically to whoever packs, cooks or ships. Tracking syncs, notifications send themselves, and a post-delivery check-in quietly feeds your reviews and reorders.

Where-is-my-order answers itself.

How do I know it is working?

The after-hours orders you never saw were the ones you were losing.

4. The report

Completion rate, orders captured after hours, and the staff time released, in one view. The flow is always on, and your team can take over any order mid-conversation, any time.

The sale you already won stops leaking at the checkout.

The install

What is included

  • The connection to your catalogue or menu, your payment system and your courier, so orders run from your real stock and prices
  • Where your payment system, accounting tool and courier can connect to us: payment verified, order and invoice cross-checked, and the parcel booked with your courier, without anyone typing. Connecting them is part of this system. Where a tool cannot connect, that step stays with a person, and we say so at scoping
  • Your catalogue structured for chat: every item orderable in a tap
  • The order flow: added up in the chat, payment collected and verified, no screenshot chasing
  • Confirmed orders sent straight to fulfilment, with delivery updates that send themselves
  • Same-day rescue for the unpaid order and the abandoned cart
  • Expert optimisation: we watch your completion rate every week for the first month and try two versions of each message
  • All copy in your voice, testing, and the report: orders completed, before and after

Not included: payment system fees, courier accounts, and product content beyond what already exists. Not included on any system: WhatsApp, LINE or other messaging fees and credits, ad spend and ad management, and your other apps' subscriptions or API fees.

What you get

  • Orders that complete at 9pm without anyone awake
  • Payment collected and verified, no more screenshots
  • Delivery updates that answer where-is-my-order before it is asked
  • Your staff back to selling
  • Your real completion rate, for the first time

Timeline: 1 to 2 weeks from kickoff.

By yourself

Structure the catalogue for chat, wire the payment system and the courier, write every order and payment message, try two versions of every message, and answer where-is-my-order yourself at 9pm.

With us

A 30-minute kickoff, your catalogue and payment details, and message approvals.

What we need from you: a 30-minute kickoff, your catalog and payment details, and approvals.

Already on ABC Sales AI?

Guided Launch set up one workflow with you, a first version built to get your first win, so what you already have depends on the one you chose. Typically:

Onboarding gave you: the AI answering product questions and taking the order in the chat, with your people verifying payment and sending the parcel by hand.

This adds: Orders that complete without your staff in the middle, as far as your payment system, accounting tool and courier can connect to us: payment verified, order and invoice cross-checked, the parcel booked with your courier, abandoned carts followed up, and delivery updates on their own.

How this engagement is delivered

An AI system, deployed as a service

Every install is the deployment of an AI system into your business, delivered as a service. In the categories IRAS uses for qualifying AI business services, the work is:

Consultancy and strategy
The business expert work above: the mapping, the definitions, the copy and the working sessions.
System development and deployment
The AI and system configuration above: the AI Employee, AI Manager and platform capability switched on and wired to your business.
Data and analytics
The data mapping and checks, plus any reports, briefs or alerts included in the agreed scope.
System-related training
Handover and training so your team runs it without us.

Investment

Scoped and quoted for your business

Your consultant agrees the outcomes, scope and delivery checks with you, explains the investment, and provides a quote for your business. One recovered night of orders usually pays for the install.

Runs on your ABC Sales AI platform subscription. If you came through Guided Launch, you already have it.

Connect first, commit later. When a system depends on your booking tool, POS, payment system or customer records, we verify the connection before you commit fully. If it truly cannot connect, the first payment comes back.

Singapore company? Install work like this is the kind of AI spend the EIS 400% deduction covers for YA2027 and YA2028, roughly 51 cents saved per dollar for a profitable company at 17%. No application: when the work is completed and accepted we send the claim documents, and your accountant adds it to your normal return. Forward our accountant page, and confirm your own eligibility with your tax advisor.

We build a limited number of installs each month, so every system gets senior attention.

Built, then tuned until it really works

We build everything on this page, and we stay on it until it is really working. We do not promise how far your numbers move.

Whether the numbers move depends on your customers, your season and your list as much as on the system, so we do not promise a result, and we do not switch it on and leave. We build everything on this page, connect it to your tools as far as they allow, test it on your real conversations, and keep tweaking the messages, the timing and the rules until it is really working. We need your feedback along the way, because what a good result looks like is different for every owner. The scope is what is written on this page. The decisions that are yours stay yours: the offer, the prices, the rules. We bring the expertise, surface the options and build. You decide. Everything we build stays yours:

  • Your catalog, structured for chat commerce: reusable anywhere
  • The complete order and payment flow design
  • Every message and delivery update, in your voice
  • The completion-rate baseline: you finally see where orders were dying

Whatever your market does, you keep everything on this list, and we keep working with you until the system is doing what this page says.

Honest fit check

This is not for everyone

Perfect for:

  • Retail, F&B and repeat-purchase e-commerce whose sales already happen in chat
  • Businesses missing after-hours orders every single night

Not built for:

  • Businesses that take no orders through chat at all

Before you ask

Quick answers

Can my staff take over an order?

Any time, mid-conversation, with everything already captured.

My menu changes all the time.

It is structured so a change is one edit, not a rebuild.

My customers prefer talking to my staff.

They still can. The flow exists for the 2am order and the lunch rush, when preferring your staff means waiting.

What if it cannot connect to my payment system or courier?

We verify connections together before you fully commit, and find an alternative if something is blocked.

We are a Singapore company. Can we claim this under the EIS 400% AI tax deduction?

Yes, this is the kind of spend the scheme was built for: IRAS lists system development and deployment, consultancy and strategy, data and analytics, and training as qualifying AI business services. For YA2027 and YA2028 the EIS gives a 400% tax deduction on the first S$50,000 of qualifying AI spend per year, roughly 51 cents saved on every dollar for a profitable company at 17%. There is no application and no pre-approval: you claim it in the tax return you already file. Our part is to make it effortless. When the install is completed and accepted, we send the necessary documentation, itemised under this system's title, and we work with your accountant on anything else the claim needs from our side. Whether your company qualifies depends on your own situation, so confirm with your tax advisor.

ABC Sales AI · abcsales.ai · Every install is scoped to your business and quoted by your consultant. Outcomes depend on your market, offer and execution; what we commit to is the work, not the result. You are responsible for the content you send; campaigns are vetted against your industry's rules before launch. ABC Sales AI is not a tax advisor; any Singapore EIS treatment is for your tax advisor and IRAS to confirm.

The sale is already won in the chat. Stop leaking it at the checkout.

Order, payment, fulfilment and updates, running themselves. Your staff freed to sell.