ABC Sales AI · Vertical Install: Retail, F&B, E-Commerce
Fixes audit area B3 · Retail and e-commercea.k.a. The Checkout Flow
Your customers already want to buy: they ask, they choose, they say yes. Then staff tabulate by hand and make typos. Payment needs chasing. The 9pm order waits until morning and cools. And every where-is-my-order gets answered one by one by the same busy people who should be selling.
The whole checkout runs itself: order tabulated in chat, payment collected and verified, confirmed orders routed straight to fulfilment, and delivery updates sent automatically. Your people step in only when a human is actually needed.
Tap-tap-done
ordering inside the chat
Verified
payment collected, no screenshot chasing
After hours
the 2am order no longer waits for 9am
What it is costing you
You paid for the lead, you paid for the follow-up, you won the yes, and then you lost it in the gap between the cart and the payment. Carts get filled at 11pm and abandoned, because the shop is closed, and nobody chases them while the intent is still warm.
Fill it in yourself:
Fill it in: of ten customers who fill a cart or ask to order, how many actually pay? What is that gap, times your average order value, times a month? That number is what this area costs you, and the staff time answering where-is-my-order one by one is on top.
How it works
Answered the way you are already thinking about it.
My orders are too custom.
The flow handles the standard 80%. Humans start from the middle, not from zero.
Your catalog or menu structured into chat, so choosing and ordering is tap-tap-done, tabulated without typos. Custom requests route to a human with the details already collected.
No more mental arithmetic at the counter.
Payment in chat feels risky.
Hand-tabulated orders lose more money than a verified flow ever will.
Collection and verification inside the conversation, with you approving the whole flow before it goes live. No more chasing screenshots at closing time.
Paid means paid, confirmed, logged.
Then who tells the kitchen or the warehouse?
Confirmed orders should move themselves.
Orders route automatically to whoever packs, cooks or ships. Tracking syncs, notifications send themselves, and a post-delivery check-in quietly feeds your reviews and reorders.
Where-is-my-order answers itself.
How do I know it is working?
The after-hours orders you never saw were the ones you were losing.
Completion rate, orders captured after hours, and the staff time released, in one view. The flow is always on, and your team can take over any order mid-conversation, any time.
The sale you already won stops leaking at the checkout.
What we will do for you
Every install is two jobs: the thinking and the wiring. You should see both before you buy either.
The package
Included: order flow design, catalog and menu setup, all copy, payment and fulfilment wiring, testing, and the report.
Not included: payment gateway fees, courier accounts, and product content beyond what already exists.
What we need from you: a 30-minute kickoff, your catalog and payment details, and approvals.
Timeline: typically live within 1 to 2 weeks of kickoff.
How this engagement is delivered
Every install is the deployment of an AI system into your business, delivered as a service. In the categories IRAS uses for qualifying AI business services, the work is:
Investment
No two businesses leak in the same place, so no two installs are identical. Your consultant scopes it with you, shows you exactly what it is worth against your own numbers, and quotes it. As published in our E-Commerce playbook: you are buying the install.
Singapore company? Install work like this is the kind of AI spend the EIS 400% deduction covers for YA2027 and YA2028, roughly 51 cents saved per dollar for a profitable company at 17%. No application: when the work is completed and accepted we send the claim documents, and your accountant adds it to your normal return. Forward our accountant page, and confirm your own eligibility with your tax advisor.
We build a limited number of installs each month, so every system gets senior attention.
Completed orders depend on your customers as well as on the flow, so we do not just switch it on and leave. Order, payment, fulfilment and updates go live as scoped, then we keep refining the flow, the prompts and the handover rules until orders complete and the after-hours ones stop dying. If after that it still has not delivered what we agreed in writing, we refund half your fee, and you keep everything we built. The exact terms sit in your service agreement. Whatever your customers do, you keep:
Worst case: your ordering process finally exists as a system instead of a habit, and you know exactly where orders leak. Best case: meal time becomes meal time again, because the business no longer depends on someone watching the phone.
Honest fit check
Before you ask
Any time, mid-conversation, with everything already captured.
It is structured so a change is one edit, not a rebuild.
They still can. The flow exists for the 2am order and the lunch rush, when preferring your staff means waiting.
We verify connections together before you fully commit, and find an alternative if something is blocked.
Yes, this is the kind of spend the scheme was built for: IRAS lists system development and deployment, consultancy and strategy, data and analytics, and training as qualifying AI business services. For YA2027 and YA2028 the EIS gives a 400% tax deduction on the first S$50,000 of qualifying AI spend per year, roughly 51 cents saved on every dollar for a profitable company at 17%. There is no application and no pre-approval: you claim it in the tax return you already file. Our part is to make it effortless. When the install is completed and accepted, we send the necessary documentation, itemised under this system's title, and we work with your accountant on anything else the claim needs from our side. Whether your company qualifies depends on your own situation, so confirm with your tax advisor.
ABC Sales AI · abcsales.ai · Every install is scoped to your business and quoted by your consultant. Outcomes depend on your market, offer and execution; the guarantee above is the promise we stand behind. You are responsible for the content you send; campaigns are vetted against your industry's rules before launch. ABC Sales AI is not a tax advisor; any Singapore EIS treatment is for your tax advisor and IRAS to confirm.
Order, payment, fulfilment and updates, running themselves. Your staff freed to sell.
