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ABC Sales AI · Follow-Up Install

Fixes audit area B2

AI Silent Lead Follow-Up Engine
Chase Every Silent Lead

a.k.a. The Follow-Up Engine

A lead asks the price, reads your answer and disappears, and nothing happens after that. The sequence you got at onboarding is generic, identical for everybody, and sounds like a company. And nobody has ever checked whether any of it works.

We write the Day 1, Day 3 and Day 5 messages in your voice, each a different shape with a different job, plus the month-six check-in almost nobody sends. The engine chases every silent lead, stops the instant someone replies, and starts your team's day with a ranked list and the messages already drafted.

270+

bookings from automated follow-up, Asia Eye Specialist, four months

RM200,000+

tracked revenue from that same follow-up over the same four months

Stops

the instant someone replies or asks to be left alone

What it is costing you

Do the arithmetic in your own numbers

This is the cheapest money in your business and it is sitting untouched. Every silent lead already asked, already heard your price, already knows who you are. And nobody has ever checked whether the follow-up they get, if they get any, works.

Fill it in yourself:

How many people asked your price in the last three months and went quiet? Take a tenth of them, because a good sequence does not need to convert everybody, and multiply by your average sale. That number is what silence is costing you every quarter.

How it works

So how does it actually work?

Answered the way you are already thinking about it.

My follow-ups all sound the same, so people stop reading them.

The third message gets ignored because it looks like the second.

1. Five shapes, five jobs, your voice

We write the Day 1, Day 3 and Day 5 messages in your voice, and give every one a different shape and a different job: a photo, a one-line question, a customer result, a deadline, an honest last one. Nothing sounds like a company, because a company is not what your lead was talking to.

Then the long tail. Recurring Scheduled Messages carry the check-ins past the first week, including the month-six one almost nobody sends, so the person who was not ready in March still hears from you in September.

No message looks like the one before it, and nobody falls off the end after a week.

But my leads go quiet for different reasons.

Exactly. So one sequence cannot fit them all.

2. The second variant

The person who asked your price and the person who never replied are not the same person. One has a number in their head and a reason they hesitated. The other never got far enough to hesitate. We write a second variant so each kind of silence gets the message built for it.

The price-asker and the ghost each get chased properly, not identically.

Will this annoy people and get me blocked?

What annoys people is follow-up that keeps going after they replied.

3. The stop rules

The moment someone replies, their sequence stops. The moment someone asks to be left alone, they are left alone immediately. And the last message says honestly that it is the last, which is why it gets answered more than any other.

When a follow-up conversation turns serious, lead highlight tells a human straight away, so the system hands over instead of talking past a buyer.

Nobody ever receives message four after answering message three.

My team will not check another report.

They do not have to go looking. The list comes to them, ranked.

4. The ranked daily list

The Prioritise Follow-up Report in the AI Manager gives your team a ranked daily list: who to chase today, in what order, with the messages already drafted. We soft launch on real conversations first, then watch it for a week and tune.

And every round reports replies, bookings and sales, so for the first time somebody has actually checked whether the follow-up works.

Your team starts each day with a ranked list instead of a scroll.

What we will do for you

Both halves of the work

Every install is two jobs: the thinking and the wiring. You should see both before you buy either.

The business expert work

  • Write the Day 1, Day 3 and Day 5 messages in your voice, plus the month-six check-in almost nobody sends.
  • Give every message a different shape and a different job: a photo, a one-line question, a customer result, a deadline, an honest last one.
  • Write the second variant, because the person who asked your price and the person who never replied are not the same person.

The AI and system configuration

  • Build the automation and its templates.
  • Set Recurring Scheduled Messages for the long-tail check-ins, including the month-six one.
  • Attach stop rules so anyone who replies or asks to be left alone is left alone immediately.
  • Attach lead highlight so a human is told the moment a follow-up conversation turns serious.
  • Switch on the Prioritise Follow-up Report in the AI Manager, so your team gets a ranked daily list with messages already drafted.
  • Test on real conversations via a soft launch, then watch a week and tune.

The package

Done for you, end to end

Included: the Day 1, 3 and 5 messages in both variants, the month-six check-in, the automation and templates, the stop rules, the human handover trigger, the Prioritise Follow-up Report, a soft launch on real conversations, and a week of tuning.

Not included: paid ads or new lead capture (this engine works the leads you already have), and the offer inside the messages (we advise, you decide).

What we need from you: a 30-minute kickoff, message approvals in your voice, and your existing conversations, which is where the silent leads already live.

Timeline: typically live within 1 to 2 weeks of kickoff; the first replies usually come back within days of the soft launch.

How this engagement is delivered

An AI system, deployed as a service

Every install is the deployment of an AI system into your business, delivered as a service. In the categories IRAS uses for qualifying AI business services, the work is:

Consultancy and strategy
The business expert work above: the mapping, the definitions, the copy and the working sessions.
System development and deployment
The AI and system configuration above: the AI Employee, AI Manager and platform capability switched on and wired to your business.
Data and analytics
The reports, briefs and alerts the system leaves running, built from your own conversation and business data.
System-related training
Handover and training so your team runs it without us.

Investment

Scoped and quoted for your business

No two businesses leak in the same place, so no two installs are identical. Your consultant scopes it with you, shows you exactly what it is worth against your own numbers, and quotes it. One recovered sale usually covers the install; every reply after that is money that was sitting in silence.

Singapore company? Install work like this is the kind of AI spend the EIS 400% deduction covers for YA2027 and YA2028, roughly 51 cents saved per dollar for a profitable company at 17%. No application: when the work is completed and accepted we send the claim documents, and your accountant adds it to your normal return. Forward our accountant page, and confirm your own eligibility with your tax advisor.

We build a limited number of installs each month, so every system gets senior attention.

The Cannot-Lose Guarantee

We tune it until the silent leads reply. If it still misses what we agreed, half back, and every message stays yours.

We tell you honestly at discovery if follow-up is not your biggest leak, and we would rather lose the quote than install a system you do not need. Then we write it, build it, launch it, and stay on it: if replies are not coming, we keep tuning the messages, the timing and the offer behind them until they do. If after that it still has not delivered what we agreed in writing, we refund half your fee, and you keep everything we built. The exact terms sit in your service agreement. Whatever your leads do, you keep:

  • Every follow-up message in both variants, approved in your voice
  • The live automation and its templates, running on your account
  • The scheduled long-tail check-ins, including the month-six one
  • The stop rules and the human handover trigger
  • The Prioritise Follow-up Report, ranking your leads every morning

Worst case: you own a follow-up library in your own voice and an engine that chases every silent lead without anyone remembering to. Best case: the leads you had already written off become the cheapest sales you make this year.

Honest fit check

This is not for everyone

Perfect for:

  • Any business where people ask the price, think about it, and need a nudge: clinics, studios, agencies, showrooms, B2B
  • A team too busy with today's enquiries to chase last month's
  • An onboarding sequence that has never been checked, rewritten or reported on

Not built for:

  • A business still losing leads before the first reply: start with the Loose Ends Killer instead
  • A pure walk-in business with no lead list at all: there is nobody to follow up yet

Before you ask

Quick answers

Will it annoy people?

Every message has a different shape, the last one is honest about being the last, and the sequence stops the instant someone replies or asks to be left alone. What annoys people is the same message five times, and that is exactly what this replaces.

I already got a sequence at onboarding.

Generic and identical for everybody is exactly the problem. These messages are written in your voice, each a different shape with a different job, with a second variant for a different kind of silence, and a month-six check-in almost nobody sends.

What happens when someone replies?

Their sequence stops immediately. And if the conversation turns serious, a human is told the moment it happens, with the history in hand.

How do I know it works?

Every round reports replies, bookings and sales. Nobody has ever checked whether your current follow-up works. This one reports on itself.

We are a Singapore company. Can we claim this under the EIS 400% AI tax deduction?

Yes, this is the kind of spend the scheme was built for: IRAS lists system development and deployment, consultancy and strategy, data and analytics, and training as qualifying AI business services. For YA2027 and YA2028 the EIS gives a 400% tax deduction on the first S$50,000 of qualifying AI spend per year, roughly 51 cents saved on every dollar for a profitable company at 17%. There is no application and no pre-approval: you claim it in the tax return you already file. Our part is to make it effortless. When the install is completed and accepted, we send the necessary documentation, itemised under this system's title, and we work with your accountant on anything else the claim needs from our side. Whether your company qualifies depends on your own situation, so confirm with your tax advisor.

ABC Sales AI · abcsales.ai · Every install is scoped to your business and quoted by your consultant. Outcomes depend on your market, offer and execution; the guarantee above is the promise we stand behind. You are responsible for the content you send; campaigns are vetted against your industry's rules before launch. ABC Sales AI is not a tax advisor; any Singapore EIS treatment is for your tax advisor and IRAS to confirm.

The cheapest money in your business is sitting in the leads that went quiet.

Day 1, Day 3, Day 5 and the month-six check-in almost nobody sends: each in your voice, each a different shape, stopping the instant they reply.