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ABC Sales AI · Vertical Install: B2B Suppliers & Distributors

Fixes audit area B3 · B2B quotes

AI B2B Quotation and Follow-Up System
Deals Die in the Quiet Places

a.k.a. The Quote Machine

B2B deals are rarely lost at the pitch. They are lost in the slow first reply that let a competitor answer first, in the quote nobody chased after day two, in the buyer who had to repeat their specs to a third person and quietly gave up. In B2B, the vendor who responds first, follows up always, and never makes the buyer repeat themselves wins.

Every enquiry gets a competent technical reply in under a minute, at any hour. Standard quotes go out in minutes. Custom deals reach your salesperson with the full story already attached. And every quote gets chased on day two, day five and day ten, automatically. Because sent is not sold.

First

a competent reply in under a minute, 24/7

Complete

the buyer never repeats themselves

Chased

day 2, day 5, day 10, every quote

What it is costing you

Do the arithmetic in your own numbers

You paid for the lead, you paid for the follow-up, you won the request for a quote, and then you lost it in the gap between the quote and the order. The quote goes out, nobody chases it, and sent gets treated as sold.

Fill it in yourself:

Of ten buyers who ask you for a quote, how many ever reply once it goes out? That gap, times your average order value, times a month: what is this costing you? And the hours your team spent preparing the quotes nobody chased, what were those worth on top?

How it works

So how does it actually work?

Answered the way you are already thinking about it.

Our products are technical. Can AI really answer?

Loaded with your specs, terms and pricing, it answers like your best engineer on their best day.

1. The knowledge base

Your specs, pricing and delivery terms loaded, so the first reply is technical, correct and instant, at 2pm or 2am. The knowledge base itself becomes a company asset: your catalog, finally answerable.

The 9pm enquiry no longer waits for 9am, or for a competitor.

How does it know who is serious?

Six facts separate a buyer from a browser.

2. Qualify like a sales engineer

Company, application, quantity, timeline, location and role, gathered conversationally, with urgency flagged the moment it appears. Your reps see a ranked pipeline, not a pile of chats.

Your salespeople spend their day on buyers, not browsers.

Who issues the quotes?

Catalog quotes in minutes. Custom deals with the full story attached.

3. Quote in minutes, hand off complete

Standard items quote instantly in chat under rules you set. Custom work routes to your rep with everything already gathered, so the buyer never repeats themselves and your rep starts from the middle.

Speed on the standard. Craft on the custom.

And after the quote goes out?

The quiet places is where your deals have been dying.

4. The chaser, the standing account, and the report

Day two delivery check, day five value nudge, day ten direct question, with rejection reasons tagged. Won accounts get order updates, reorder triggers and scheduled renewals. And the report shows quote aging, win-loss patterns and the unmet demand hiding in your enquiries.

No quote ever ages in silence again.

What we will do for you

Both halves of the work

Every install is two jobs: the thinking and the wiring. You should see both before you buy either.

The business expert work

  • Map your journey either side of the quote: what should happen before it goes out, who meets the buyer next, and what must be captured afterwards.
  • Decide the follow-up cadence for your business, which is not the same for a spare-parts order and a six-month project tender.
  • Write the messages in your voice: the note that travels with the quote, each step of the follow-up ladder, and the after-meeting follow-up that refers to what was actually said.
  • Define the pre-meeting brief: what whoever meets the buyer next must know before they walk in.

The AI and system configuration

  • Build the quote follow-up ladder with Selective Enrollment, so every unanswered quote gets chased on schedule and the chasing stops the moment the buyer replies.
  • Set the pre-meeting brief with Custom Notifications, so whoever handles the buyer next arrives knowing what they asked and what worried them.
  • Capture what was said into Lead Notes with AI context on, so the next conversation remembers and the follow-up is specific instead of generic.
  • Attach Calendar Booking with Google Calendar or your calendar system and configure it properly: working hours, timezone, duration, minimum notice, and whether a meeting link is created automatically.
  • Attach appointment checking so your AI sees what a buyer already has and reschedules instead of double-booking.
  • Fire the conversion events back to your ad platform, so your ads learn which enquiries become quotes and meetings, not just clicks.

The package

Done for you, end to end

Included: knowledge base setup, qualification design, the quote flow, the chaser sequences, handoff wiring, testing, and the report.

Not included: pricing strategy itself (yours, we advise), and integrations beyond what we verify together.

What we need from you: a kickoff, your price list, specs and terms, and the approval rules for what quotes automatically.

Timeline: typically live within 1 to 2 weeks once the price list is in hand.

Read the free B2B Lead-to-Quote Playbook

How this engagement is delivered

An AI system, deployed as a service

Every install is the deployment of an AI system into your business, delivered as a service. In the categories IRAS uses for qualifying AI business services, the work is:

Consultancy and strategy
The business expert work above: the mapping, the definitions, the copy and the working sessions.
System development and deployment
The AI and system configuration above: the AI Employee, AI Manager and platform capability switched on and wired to your business.
Data and analytics
The reports, briefs and alerts the system leaves running, built from your own conversation and business data.
System-related training
Handover and training so your team runs it without us.

Investment

Scoped and quoted for your business

No two businesses leak in the same place, so no two installs are identical. Your consultant scopes it with you, shows you exactly what it is worth against your own numbers, and quotes it. As published in our B2B playbook: you are buying the install.

Singapore company? Install work like this is the kind of AI spend the EIS 400% deduction covers for YA2027 and YA2028, roughly 51 cents saved per dollar for a profitable company at 17%. No application: when the work is completed and accepted we send the claim documents, and your accountant adds it to your normal return. Forward our accountant page, and confirm your own eligibility with your tax advisor.

We build a limited number of installs each month, so every system gets senior attention.

The Cannot-Lose Guarantee

We tune it until more quotes turn into orders. If it still misses what we agreed, half back, and the knowledge base stays yours.

Won deals depend on your buyers and your prices as much as on the machine, so we do not just switch it on and leave. Instant replies, quoting rules and the chaser go live as scoped, then we keep refining the answers, the qualification and the chaser until quotes stop dying in silence. If after that it still has not delivered what we agreed in writing, we refund half your fee, and you keep everything we built. The exact terms sit in your service agreement. Whatever your buyers do, you keep:

  • Your knowledge base: specs, pricing and terms, structured and answerable, a company asset on its own
  • The qualification design and quoting rules
  • Every chaser sequence, in your voice
  • The quote-aging report: you finally see where quotes die

Worst case: your catalog knowledge finally lives in a system instead of in one senior person's head, and you see exactly where quotes were dying. Best case: you become the vendor who always answers first, always follows up, and never makes the buyer repeat themselves.

Honest fit check

This is not for everyone

Perfect for:

  • Suppliers, distributors, manufacturers and project businesses where quoting is the sales motion
  • Teams whose senior people are the only ones who can answer technical enquiries

Not built for:

  • Businesses that never quote: the Checkout Flow fits direct-order businesses better

Before you ask

Quick answers

Our quotes are too custom.

The standard 80% quotes instantly; the custom 20% routes to your engineer with the specs already gathered. The routing is the design.

My buyers want a human relationship.

They keep it. The machine handles speed and memory so your humans do relationships instead of data entry.

Our price list is sensitive.

You set the rules: what quotes automatically, what needs approval, what never leaves a human's hands.

Will follow-up annoy purchasers?

Three touches over ten days, each with a reason, beats silence every time. Purchasers forget; they do not resent reminders.

We are a Singapore company. Can we claim this under the EIS 400% AI tax deduction?

Yes, this is the kind of spend the scheme was built for: IRAS lists system development and deployment, consultancy and strategy, data and analytics, and training as qualifying AI business services. For YA2027 and YA2028 the EIS gives a 400% tax deduction on the first S$50,000 of qualifying AI spend per year, roughly 51 cents saved on every dollar for a profitable company at 17%. There is no application and no pre-approval: you claim it in the tax return you already file. Our part is to make it effortless. When the install is completed and accepted, we send the necessary documentation, itemised under this system's title, and we work with your accountant on anything else the claim needs from our side. Whether your company qualifies depends on your own situation, so confirm with your tax advisor.

ABC Sales AI · abcsales.ai · Every install is scoped to your business and quoted by your consultant. Outcomes depend on your market, offer and execution; the guarantee above is the promise we stand behind. You are responsible for the content you send; campaigns are vetted against your industry's rules before launch. ABC Sales AI is not a tax advisor; any Singapore EIS treatment is for your tax advisor and IRAS to confirm.

First to respond. Always follows up. Never makes the buyer repeat.

Your deals were dying in the quiet places. The machine removes the quiet.