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ABC Sales AI · Campaign Install

Fixes audit area C2

AI Repeat Purchase and Renewal Optimiser
Bring Them Back on Schedule

a.k.a. The Renewal Engine

Anything bought on a cycle, services, packages, supplies, maintenance, gets forgotten by the customer. The trust is already earned and already paid for, but the timing gets missed, and the reorder quietly goes to whoever reminded them first. Chasing manually depends on staff memory, and stops exactly on the busy weeks.

Every customer's cycle gets mapped from your own records, and the right nudge arrives at the right point in their rhythm, with one tap to rebook or reorder. The already-overdue get a warm comeback message. Your best accounts route to a human touch.

Mapped

every customer's rhythm, documented

Timed

the nudge lands when the need is real

Recovered

lapsed customers swept back warmly

What it is costing you

Do the arithmetic in your own numbers

This is the cheapest sale you will ever make, and you are leaving it to memory. Your purchase history sits in a system your chat cannot see, so promotions go out to everybody on the same day, early for some and far too late for others.

Fill it in yourself:

How many customers bought from you last year? What share of them bought again? Now take a realistic improvement, even a tenth of the ones who did not return, times your average sale. That is one year, from people who already trust you, with no ad spend at all.

How it works

So how does it actually work?

Answered the way you are already thinking about it.

I do not even know their cycles.

Your records already know. Nobody has ever asked them.

1. The cycle map

What gets rebought, by whom, on what rhythm, mapped from your own chats, invoices and records. For most owners it is the first time their repeat business exists on paper.

Your customers' rhythms, finally visible.

Will reminders feel like pestering?

A reminder timed to a real need is a service. Pestering is what untimed blasting does.

2. Timed reminders with one-tap reorder

Each customer gets the right nudge at the right point in their own cycle, with one tap to rebook or reorder. No discount needed: the timing is the value.

You become the one who reminds them first.

What about the ones already overdue?

They have not left. They have just not been invited back.

3. The lapsed sweep

Customers already past their cycle get a warm comeback message, personal, not promotional. The report shows exactly how much revenue was quietly leaking.

Revenue you had written off, walking back in.

And my best customers?

Your biggest accounts deserve a voice, not just a message.

4. High-value escalation and the report

Top accounts route to a human touch at the right moment, armed with the context. And the report tracks repeat rate and the revenue brought back, month by month.

The repeat sale stops depending on anyone's memory.

What we will do for you

Both halves of the work

Every install is two jobs: the thinking and the wiring. You should see both before you buy either.

The business expert work

  • Work out your real cycle from your own data, because guessing it produces reminders that arrive after they have already rebought elsewhere.
  • Decide the natural next step to offer: the bigger version, the longer plan, the thing that goes with what they bought.
  • Write the reminder in your customer's terms rather than as a promotion.

The AI and system configuration

  • Get your customer list in from wherever it lives: your phone, an Excel sheet, your CRM, a point of sale export. We import it, clean it and tag it with Bulk Operations. Nothing here waits on an integration.
  • Create a date custom field that holds each customer's next-due moment, populated from the purchase date column in your sheet or the cycle we worked out together.
  • Build the automation scheduled from that field, so each customer is messaged just before their own moment rather than on a company blast day.
  • Use Recurring Scheduled Messages for anything on a fixed annual or monthly rhythm.
  • Segment by what they bought so the message matches the product, and build the up and across offer into the same moment.
  • Set stop rules with Selective Enrollment so somebody who has already reordered is not chased.
  • Report repeat rate and revenue from existing customers as a share of the month.
  • Connect the source system later as the upgrade, not the entry fee: it makes the list keep itself current instead of you sending us a new file every quarter.

The package

Done for you, end to end

Included: cycle design, all copy, the flows, testing, and the report.

Not included: paid ads, and discount costs if you choose to offer one.

What we need from you: a 30-minute kickoff, access to purchase records, and message approvals.

Timeline: typically live within 1 to 2 weeks of kickoff.

How this engagement is delivered

An AI system, deployed as a service

Every install is the deployment of an AI system into your business, delivered as a service. In the categories IRAS uses for qualifying AI business services, the work is:

Consultancy and strategy
The business expert work above: the mapping, the definitions, the copy and the working sessions.
System development and deployment
The AI and system configuration above: the AI Employee, AI Manager and platform capability switched on and wired to your business.
Data and analytics
The reports, briefs and alerts the system leaves running, built from your own conversation and business data.
System-related training
Handover and training so your team runs it without us.

Investment

Scoped and quoted for your business

No two businesses leak in the same place, so no two installs are identical. Your consultant scopes it with you, shows you exactly what it is worth against your own numbers, and quotes it. Even partial records reveal the patterns; the engine improves as they grow.

Singapore company? Install work like this is the kind of AI spend the EIS 400% deduction covers for YA2027 and YA2028, roughly 51 cents saved per dollar for a profitable company at 17%. No application: when the work is completed and accepted we send the claim documents, and your accountant adds it to your normal return. Forward our accountant page, and confirm your own eligibility with your tax advisor.

We build a limited number of installs each month, so every system gets senior attention.

The Cannot-Lose Guarantee

We tune it until customers come back on schedule. If it still misses what we agreed, half back, and the map stays yours.

Repeat revenue depends on your customers and your cycle as much as on the reminder, so we do not just map it and leave. The cycles get mapped and the engine goes live as scoped, then we keep adjusting the timing, the message and the offer until the reorders show. If after that it still has not delivered what we agreed in writing, we refund half your fee, and you keep everything we built. The exact terms sit in your service agreement. Whatever your customers do, you keep:

  • The cycle map: your customers' buying rhythms, documented for the first time
  • Every reminder script, in your voice
  • The live engine, tracking every cycle from now on
  • The lapsed-customer report showing where revenue was leaking

Worst case: you now know exactly when every customer should return, even if you reminded them by hand. Best case: repeat revenue arrives on schedule, and competitors wonder why your customers never drift.

Honest fit check

This is not for everyone

Perfect for:

  • Services, packages, supplies, maintenance, treatments: anything bought on a rhythm
  • Owners whose reorders depend on staff remembering

Not built for:

  • True one-time purchases with no cycle: look at Reviews and Capture instead

Before you ask

Quick answers

My customers come back anyway.

Some do, and you cannot see how many do not. The map measures the leak first; then judge with the number in hand.

My records are incomplete.

We start with what exists. Every cycle caught is revenue that was leaking.

Will I train customers to wait for discounts?

The reminder needs no discount; it arrives when the need is real. Discounts stay your choice.

Does it keep running?

Always on. Every customer's cycle is tracked from now on.

We are a Singapore company. Can we claim this under the EIS 400% AI tax deduction?

Yes, this is the kind of spend the scheme was built for: IRAS lists system development and deployment, consultancy and strategy, data and analytics, and training as qualifying AI business services. For YA2027 and YA2028 the EIS gives a 400% tax deduction on the first S$50,000 of qualifying AI spend per year, roughly 51 cents saved on every dollar for a profitable company at 17%. There is no application and no pre-approval: you claim it in the tax return you already file. Our part is to make it effortless. When the install is completed and accepted, we send the necessary documentation, itemised under this system's title, and we work with your accountant on anything else the claim needs from our side. Whether your company qualifies depends on your own situation, so confirm with your tax advisor.

ABC Sales AI · abcsales.ai · Every install is scoped to your business and quoted by your consultant. Outcomes depend on your market, offer and execution; the guarantee above is the promise we stand behind. You are responsible for the content you send; campaigns are vetted against your industry's rules before launch. ABC Sales AI is not a tax advisor; any Singapore EIS treatment is for your tax advisor and IRAS to confirm.

You already earned the trust. Be the one who reminds them.

Cycles mapped, reminders timed, lapsed customers recovered, best accounts touched by a human.