Troubleshooting & Errors

Fix template message errors, delivery failures, and common issues

14 articles in this category

Understand the most common WhatsApp template message error codes, why Meta returns them, and how to fix each one.

Fix WhatsApp error 130472, which appears when Meta restricts business messaging to a recipient enrolled in a WhatsApp experiment.

Fix WhatsApp error 131026, returned when Meta cannot deliver your template message because of recipient-side conditions.

Fix WhatsApp error 131042 by settling outstanding Meta bills and setting a valid default payment method.

Fix WhatsApp error 131048, triggered when your account exceeds its business-initiated conversation limit in a rolling 24-hour window.

Fix WhatsApp error 131049, where Meta blocks a marketing template to a recipient to maintain healthy ecosystem engagement.

Fix WhatsApp error 132001, returned when Meta cannot find an approved template matching the name and language being sent.

Understand the red failure indicators on your automations dashboard and use bulk operations to tag, manage, and resend failed messages.

Diagnose and resolve common issues across messaging channels, AI employees, and automations.

Resolve common problems when connecting your WhatsApp Business account to ABC Sales AI.

Fix WhatsApp template rejections, delivery failures, and parameter errors.

Troubleshoot and improve the relevance, accuracy, and tone of your AI employee responses.

Diagnose flows that do not trigger, stop midway, or take the wrong branch.

Fix incoming lead webhooks that fail to deliver, return errors, or create incomplete leads.